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[Notification] AWS CloudShell migrating from Amazon Linux 2 to Amazon Linux 2023 starting December 4, 2023 [AWS Account: 183998710709]
by Amazon Web Services, Inc. 24 Sep '23

24 Sep '23

Hello, AWS CloudShell's compute environment, which is currently based on Amazon Linux 2 (AL2), is scheduled to begin migration to Amazon Linux 2023 (AL2023) in all Regions starting December 4, 2023. You will receive another notification with additional information closer to the migration date. For more information on how to prepare for the migration, please refer to the AWS CloudShell User Guide [1]. If you have any questions or concerns, contact AWS Support on AWS re:Post [2] or via AWS Premium Support [3]. [1] https://docs.aws.amazon.com/cloudshell/latest/userguide/cloudshell-AL2023-m… [2] https://repost.aws/tags/TA5ZaPf1NkT4uNitnWVitlyQ/aws-cloudshell [3] https://aws.amazon.com/support Sincerely, Amazon Web Services Amazon Web Services, Inc. is a subsidiary of Amazon.com, Inc. Amazon.com is a registered trademark of Amazon.com, Inc. This message was produced and distributed by Amazon Web Services Inc., 410 Terry Ave. North, Seattle, WA 98109-5210 --- Reference: https://phd.aws.amazon.com/phd/home?region=us-east-1#/event-log?eventID=arn…

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[Notification] Upcoming maintenance for your Amazon Managed Grafana workspace(s) [AWS Account: 183998710709] [US-EAST-1]
by Amazon Web Services, Inc. 18 Aug '23

18 Aug '23

Hello, Amazon Managed Grafana will perform a planned maintenance for your workspace on the weekend of September 16, 2023 between 8:00 AM and 5:00 PM PDT. During this time the following will take place: 1. Your Amazon Managed Grafana workspace will be in "updating" state. 2. Logged-in users will see a banner in the workspace that says "Grafana is temporarily in read-only mode while it is updating". 3. Workspace users will NOT be able to create, edit, or delete any dashboards, data sources, alerts, or teams for up to 45 minutes. You will continue to receive alerts and view dashboards. Amazon Managed Grafana recently launched support for updating your workspace version to 9.4. You can preempt this maintenance by updating your workspace to version 9.4 anytime before September 16, 2023, and gain access to the feature list in the following section. Amazon Managed Grafana v9.4 new features: * Plugin enhancements to support Amazon CloudWatch cross-account querying. * Amazon OpenSearch Serverless, querying multiple asset properties from AWS IoT Sitewise. * Query result reuse and async queries for Athena. * Prometheus and Loki query builders that make it even easier to create and modify queries for your data sources. * Service accounts to provide a secure and efficient way to automate tasks within your Grafana instance. For instructions on how to update your workspace(s), see Amazon Managed Grafana service documentation [1]. We recommend testing the newer version in a non-production environment before updating a production workspace. You can also migrate your dashboards and data sources from your existing workspace to a new v9.4 workspace for testing, using the Amazon Managed Grafana Migrator tool [2]. Note that any Amazon Managed Grafana workspaces in CREATE_FAILED or DELETE_FAILED state will be deleted as a part of the maintenance. If you wish to resolve these states, or have concerns deleting these workspaces, please reach out to AWS Support [3] by September 11, 2023. To learn more about Amazon Managed Grafana version differences, see the Amazon Managed Grafana service documentation [4]. The following is a list of your affected resource(s): g-565066eb8a If you have questions or concerns, please reach out to AWS Support [3]. [1] https://docs.aws.amazon.com/grafana/latest/userguide/AMG-workspace-version-… [2] https://github.com/aws-observability/amazon-managed-grafana-migrator [3] https://aws.amazon.com/support [4] https://docs.aws.amazon.com/grafana/latest/userguide/version-differences.ht… Sincerely, Amazon Web Services Amazon Web Services, Inc. is a subsidiary of Amazon.com, Inc. Amazon.com is a registered trademark of Amazon.com, Inc. This message was produced and distributed by Amazon Web Services Inc., 410 Terry Ave. North, Seattle, WA 98109-5210 --- Reference: https://phd.aws.amazon.com/phd/home?region=us-east-1#/event-log?eventID=arn…

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Your AWS CloudShell data is scheduled for deletion on June 9, 2023 [AWS Account: 183998710709]
by Amazon Web Services, Inc. 30 May '23

30 May '23

Hello, Some users of this account haven’t used AWS CloudShell for over 110 days in the us-east-1 Region. On June 9, 2023 we’re scheduled to delete the CloudShell home directory and data of inactive users in the us-east-1 Region. You can see the list of affected users under the Affected Resources tab in your AWS Health Dashboard https://phd.aws.amazon.com/phd/home?region=us-east-1#/account/dashboard/sch…. To stop this deletion, users that are listed in the Affected Resources tab need to launch CloudShell https://us-east-1.console.aws.amazon.com/cloudshell/home?region=us-east-1# in the us-east-1 Region. Important: AWS CloudShell offers a separate home directory per AWS Region, so the deletion of the home directory will occur only in the AWS Region that hasn’t been used for your CloudShell sessions in over 120 days. If you regularly use CloudShell in other AWS Regions, those separate home directories will not be affected. Visit https://docs.aws.amazon.com/cloudshell/latest/userguide/limits.html#persist… if you’d like more information on persistent storage in AWS CloudShell. Sincerely, Amazon Web Services Amazon Web Services, Inc. is a subsidiary of Amazon.com, Inc. Amazon.com is a registered trademark of Amazon.com, Inc. This message was produced and distributed by Amazon Web Services Inc., 410 Terry Ave. North, Seattle, WA 98109-5210.

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AWS US tax exemption management
by no-reply＠amazon.com 13 Jan '23

13 Jan '23

*Important Announcement* Starting January 2023, Amazon Web Services, Inc. is migrating acceptance of US tax exemption certificates from the Amazon Tax Exemption Platform (ATEP) console to the Tax Settings page (<a href="https://www.amazon.com/gp/f.html?C=3GQ8EV1N5S7V4&K=216JOCCVML6LH&M=…">Tax Settings</a>). Going forward, upload new US tax exemption certificates through the Tax Settings page to update your US tax exemption certificates (<a href="https://www.amazon.com/gp/f.html?C=3GQ8EV1N5S7V4&K=216JOCCVML6LH&M=…">Tax Settings</a>). For more information, please see <a href="https://www.amazon.com/gp/f.html?C=3GQ8EV1N5S7V4&K=216JOCCVML6LH&M=…">AWS Tax Help</a>. If you have existing US tax exemption certificate(s) on file with AWS There is no action required as your existing US tax exemption certificate(s) will continue to apply and have been migrated to the Tax Settings page. You will be able to view and manage your US tax exemption certificate(s) on the Tax Settings page of the AWS Billing Console via the steps detailed below. If you want to upload new US tax exemption certificate(s) to your account(s) Please follow the steps detailed below in order to upload and manage your US tax exemption certificates in the AWS Billing Console. Any submitted exemption documents will be reviewed by our Customer Support team within 24 hours. If we need any additional information, or if any of your documents have been rejected, we will contact you by support case. If you have any questions, please create a case with <a href="https://console.aws.amazon.com/support/v1#/case/create?issueType=customer-s…">Customer Support</a>. Regards, AMAZON WEB SERVICES, INC.Directions for uploading US tax exemptions<ul><li>Step 1:- Update identity-based policies (IAM policies) permissions for viewing “Tax exemption” tab under the “Tax Settings” page in the AWS Billing Console (you can refer to the detailed steps here:- <a href="https://docs.aws.amazon.com/IAM/latest/UserGuide/tutorial_billing.html">https://docs.aws.amazon.com/IAM/latest/UserGuide/tutorial_billing.html</a>)<ul><li>Step 1.1: Activate IAM Access setting controls IAM user and role access to “Tax exemption” tab under the “Tax Settings” page</li><li>Step 1.2: Create custom policies that grant both view and full access permissions to “Tax exemption” tab within the Billing and Cost Management console. </li><li>Step 1.3: Attach billing policies to your user groups</li><li>Step 1.4: Test access to the AWS Billing Console</li></ul></li><li>Billing documentation update:- <a href="https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/billing-exampl…">https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/billing-exampl…</a> - provide example:-</li><li>To view US tax exemptions and create support cases:</li><li>{ "Version": "2012-10-17", "Statement": [ { "Action": [ "tax:GetExemptions", "tax:UpdateExemptions", "support:CreateCase", "support:AddAttachmentsToSet" ], "Resource": [ "*" ], "Effect": "Allow" } ] }</li></ul><table><tr><td>Permission name</td><td>Description</td></tr><tr><td>tax:GetExemptions</td><td>Grants IAM users read-only access to view exemptions history</td></tr><tr><td>tax:UpdateExemptions</td><td>Allows IAM users to upload an exemption from the US tax exemptions console</td></tr><tr><td>support:CreateCase</td><td>Allows IAM users to file support cases; required to upload exemption from tax exemptions console</td></tr><tr><td>support:AddAttachmentsToSet</td><td>Allows IAM users to attach documents to support cases; required to attach exemption certificates in exemption upload from tax exemption console</td></tr></table><ul><li>Step 2: Once IAM permissions are completed, customers may follow the following steps on the UI to upload their US tax exemption for the account they are signed in:-<ul><li>Step 2.1 (for customers do not have existing tax exemption) : Click “Set up tax exemption” on landing page</li><li>Step 2.1 (for customers have existing tax exemption) : Click “Add tax exemption” on landing page</li><li>Step 2.2: Specify tax exemption type and jurisdiction</li><li>Step 2.3: Upload tax exemption certificate document</li><li>Step 2.4: Review and submit the request</li></ul></li><li>AWS support team will review your case and provide a response in approximately 24 hours. If additional information is required, we will contact you through a support case. </li><li>You can view approved, exemptions on the “Tax exemption” tab as an “Active” exemption with the validity period. </li><li>If an exemption is rejected, you will </li></ul>

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AWS Wants Your Feedback - Receive $100 in AWS Credits
by Amazon Web Services 03 Oct '22

03 Oct '22

Dear Amazon Web Services Customer, At Amazon Web Services (AWS), we're focused on finding ways to improve our products and provide a better customer experience. To do that, we need your feedback. We're hoping that you'll take 15 minutes of your time to share insights regarding your experience using AWS. To thank you for your time, those who complete this survey will receive $100 in AWS Credit within 14 business days of receiving your input. Take the Survey https://amazonmr.au1.qualtrics.com/jfe/form/SV_8DmURCoqjFhtZz0?enc=58513879… This survey is hosted by an external company (Qualtrics), so the link above does not lead to our website. Please note that AWS will own the data gathered via this survey, and will not share the information/results collected with survey respondents. AWS handles your information as described in the AWS Privacy Notice <https://email.awscloud.com/dc/ajD_BapU74vzOhWVQvr7p2gvewIU_49R6VB0mTGKdZVex…>. Thank you very much for your time. Sincerely, The Amazon Web Services Team If you'd rather not receive future emails from Amazon Web Services, unsubscribe here: https://email.awscloud.com/dc/sRhgdM26bquWWERQj_H99lCavgYp1xy4_-5c9n1WxRAg-… Amazon Web Services, Inc. is a subsidiary of Amazon.com, Inc. Amazon.com is a registered trademark of Amazon.com. This message was produced and distributed by Amazon Web Services, Inc. or its affiliates https://email.awscloud.com/MTEyLVRaTS03NjYAAAGHPIEDMKxtWYnxeMfgE6Gd13KshfPE…, 410 Terry Ave. North, Seattle, WA 98109. © 2022, Amazon Web Services, Inc. or its affiliates. All rights reserved. Read our Privacy Notice https://email.awscloud.com/MTEyLVRaTS03NjYAAAGHPIEDMHU6ThgQZHEMac7JF_dDWviI….

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AWS Wants Your Feedback - Receive $100 in AWS Credits
by Amazon Web Services 15 Aug '22

15 Aug '22

Dear Amazon Web Services Customer, At Amazon Web Services (AWS), we're focused on finding ways to improve our products and provide a better customer experience. To do that, we need your feedback. We're hoping that you'll take 15 minutes of your time to share insights regarding your experience using AWS. To thank you for your time, those who complete this survey will receive $100 in AWS Credit within 14 business days of receiving your input. Take the Survey https://amazonmr.au1.qualtrics.com/jfe/form/SV_0DviR1NUfZMaRam?enc=58513879… This survey is hosted by an external company (Qualtrics), so the link above does not lead to our website. Please note that AWS will own the data gathered via this survey, and will not share the information/results collected with survey respondents. AWS handles your information as described in the AWS Privacy Notice <https://email.awscloud.com/dc/ajD_BapU74vzOhWVQvr7p2gvewIU_49R6VB0mTGKdZVex…>. Thank you very much for your time. Sincerely, The Amazon Web Services Team If you'd rather not receive future emails from Amazon Web Services, unsubscribe here: https://email.awscloud.com/dc/sRhgdM26bquWWERQj_H99lCavgYp1xy4_-5c9n1WxRAg-… Amazon Web Services, Inc. is a subsidiary of Amazon.com, Inc. Amazon.com is a registered trademark of Amazon.com. This message was produced and distributed by Amazon Web Services, Inc. or its affiliates https://email.awscloud.com/MTEyLVRaTS03NjYAAAGGQQSJNAbg_WXqyF35UKQcb7Uwq8TS…, 410 Terry Ave. North, Seattle, WA 98109. © 2022, Amazon Web Services, Inc. or its affiliates. All rights reserved. Read our Privacy Notice https://email.awscloud.com/MTEyLVRaTS03NjYAAAGGQQSJNP_dIdM798G5cXklh4M0rkXA….

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Your AWS CloudShell data is scheduled for deletion on July 16, 2022 [AWS Account: 183998710709]
by Amazon Web Services, Inc. 06 Jul '22

06 Jul '22

Hello, Some users of this account haven’t used AWS CloudShell for over 110 days in the us-east-1 Region. On July 16, 2022 we’re scheduled to delete the CloudShell home directory and data of inactive users in the us-east-1 Region. You can see the list of affected users under the Affected Resources tab in your AWS Health Dashboard https://phd.aws.amazon.com/phd/home?region=us-east-1#/account/dashboard/sch…. To stop this deletion, users that are listed in the Affected Resources tab need to launch CloudShell https://us-east-1.console.aws.amazon.com/cloudshell/home?region=us-east-1# in the us-east-1 Region. Important: AWS CloudShell offers a separate home directory per AWS Region, so the deletion of the home directory will occur only in the AWS Region that hasn’t been used for your CloudShell sessions in over 120 days. If you regularly use CloudShell in other AWS Regions, those separate home directories will not be affected. Visit https://docs.aws.amazon.com/cloudshell/latest/userguide/limits.html#persist… if you’d like more information on persistent storage in AWS CloudShell. Sincerely, Amazon Web Services Amazon Web Services, Inc. is a subsidiary of Amazon.com, Inc. Amazon.com is a registered trademark of Amazon.com, Inc. This message was produced and distributed by Amazon Web Services Inc., 410 Terry Ave. North, Seattle, WA 98109-5210.

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Re: [CASE 9819419921] Limit Increase: VPC
by no-reply-aws＠amazon.com 24 Mar '22

24 Mar '22

Hello, We have approved and processed your limit increase request(s). It can sometimes take up to 30 minutes for this to propagate and become available for use. I hope this helps, but please reopen this case if you encounter any issues. Summary of limit(s) requested for increase: [US_EAST_1]: VPC / VPC Elastic IP Address Limit, New Limit = 50 Best regards, Amazon Web Services We value your feedback. Please rate our response below: ======================================================== To contact us again about this case, please return to the AWS Support Center using the following URL: https://console.aws.amazon.com/support/home#/case/?displayId=9819419921&lan… (If you are connecting by federation, log in before following the link.) *Please note: this e-mail was sent from an address that cannot accept incoming e-mail. Please use the link above if you need to contact us again about this same issue. ==================================================================== Learn to work with the AWS Cloud. Get started with free online videos and self-paced labs at http://aws.amazon.com/training/ ==================================================================== Amazon Web Services, Inc. is an affiliate of Amazon.com, Inc. Amazon.com is a registered trademark of Amazon.com, Inc. or its affiliates.

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[Case 9819419921] Customer Added Communication: Limit Increase: VPC
by Amazon Web Services 24 Mar '22

24 Mar '22

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you can confirm the sender and know the content is safe. Limit increase request 1 Service: VPC Region: US East (Northern Virginia) Limit name: VPC Elastic IP Address Limit New limit value: 50 ------------ Use case description: We are running benchmarks to better understand resource requirements for our workloads and have recently had the number of VPCs increased and now also need to increase the number of EIPs to be able to run the benchmarks in batch. ======================================= To contact us again about this case, please return to the AWS Support Center using the following URL: https://console.aws.amazon.com/support/home?#/case/?caseId=9819419921&displ… (If you will connect by federation, log in before following the link.) *Please note: this e-mail was sent from an address that cannot accept incoming e-mail. Please use the link above if you need to contact us again about this same issue. Amazon Web Services, Inc. is an affiliate of Amazon.com, Inc. Some of the content and links in this email may have been generated by an Amazon customer. Amazon is not responsible for the contents or links within.

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Amazon Web Services: You have opened a new Support case: 9819419921
by Amazon Web Services 24 Mar '22

24 Mar '22

Thank you for contacting Amazon Web Services. We have opened case 9819419921 to address your issue. The details of your case are as follows: Case ID: 9819419921 Subject: Limit Increase: VPC Severity: Low To contact us again about this issue, please use the following link to enter your correspondence or attach any files you think would be useful: https://console.aws.amazon.com/support/home?#/case/?caseId=9819419921&displ… (If you will connect by federation, log in before following the link.) Sincerely, The Amazon Web Services Team *Please note: this e-mail was sent from an address that cannot accept incoming e-mail. Please use the appropriate link above if you need to contact us again about this same issue. Amazon Web Services, Inc. is an affiliate of Amazon.com, Inc. Amazon.com is a registered trademark of Amazon.com, Inc. or its affiliates. Some of the content and links in this email may have been generated by an Amazon customer. Amazon is not responsible for the contents or links within.

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